Overall a very satisfactory experience. Scheduling accommodated my needs. Car was ready when expected. I really appreciate the "health" report on the car's systems.Would have been 5 stars but there were some small black smudges on the driver's door and some similar smudges on the rear driver's side seat. Intake took langer than it should have. The charge to install front mudflaps (which I authorized) was a bit steep in my estimation.

Read more at Google

customer service - Went in with my Ford Escape Titanium that has been a 3 yr lease. Went through the process of buying my car outright (it has only 7,000 miles..couldn't find a better car or deal) Even though it was a Saturday (busy day for salespeople) Jon Rohlman was OUTSTANDING with customer service. Never pushy, calm, honest and personable. He drew out options for us, and stayed with us through the process, once we made our decision. First experience with Bruce Titus..being new in PO. I can easily recommend Jon for anyone looking to buy an auto. Knew his stuff !

Read more at Edmunds

I had a really good buying experience here. Everyone was really nice, especially Jon and Erin. They took the time to answer every single question I had, no matter how ridiculous they were. I definitely would recommend going here when you need a new car!

Read more at Google

Recently had a warranty issue with my Ford Focus what seemed like two separate issues. I found the online appointment process great. Mr. Eckert Service Advisor checked me in and was attentive to my issue. The service person was helpful and explained the process.After completion of my service I mentioned a cargo cover that when I purchased the used vehicle was missing a part. Mr Echert said he would check on it for me. Port Orchard Ford Bruce Titus authorized a replacement. Thank You Mr Eckert for attending to this. They have great customer service.

Read more at Google

Simply the best. :)

Read more at Google

Carl Grutzeck was amazing to work with! It was a great experience from beginning to end! Thank you for your wonderful service. I love my new car!

Read more at Google