Purchased a new Maverick and had a very positive experience. Sales agent Ty was personable, straight forward, and quite competent and knowledgeable. Staff from the top down was courteous and there was a clear ethos of respect and appreciation for the buyer.

I got my car there and have always had it serviced there. Bruce Titus dose a great job and I will always go back.

I scheduled an appointment to get my truck looked at for a possible loose belt, two days later they said that they could not duplicate the problem. My vehicle sat there for two days and they absolutely did nothing to fix the issue. When I got my vehicle back, I started it up and the belts began to squeak. This is the worst service that I’ve received in the last 10 years. I will never take my vehicle back to this Ford dealership ever again..

I had my Full Service Oil Change today with Port Orchard Ford. This dealership and it's employees has always done right by me and my Ford Fusion. I have been a long time customer and will continue in the future. Brenda Dunn was a blessing today with providing customer service. Brenda was the only one working the service desk and she was moving! Brenda took care of all the customers with a smile and gracious attitude. She kept communication open and provided input on progress of my vehicle. Thank you, Port Orchard Ford and Thank you, Miss Brenda for taking me back to when the customer is made to feel number one.

Great service they care about the customer. I've had great service every time. Thanks

My experience purchasing a new Maverick from Port Orchard Ford was overwhelmingly positive. The sales staff was attentive and knowledgeable, helping me find the perfect configuration without any pressure. The negotiation process was straightforward and transparent, resulting in a fair price without hidden fees. The finance department was efficient and clearly explained all the paperwork. Overall, the sales team made the entire process smooth and enjoyable. The dealership facility was clean and the staff across departments were friendly and professional. While some older reviews mentioned potential communication issues, recent feedback suggests improvements. Based on my experience, I highly recommend Port Orchard Ford, especially if you're interested in the Ford Maverick. My purchase was excellent, and I'm very happy with my new truck.

Excellent Service was provided to my wife and myself. Would highly recommend if you are looking to make a deal on a new car.

For my semiannual maintenance, I trust their mechanics and since I bought the care there just keep going back every 6 months. However, this time they should have come out and asked if I wanted them to replace the brake fluid since it's dirty instead of saying it needed replace because now, I will have to make an extra trip, and I hate going to Port Orchard.

Reliable,trustworthy & fair and they actually know what they are doing. Josh the service manager always takes good care of my vehicles.

The service department was really nice. This review has a 15 word minimum so there.

BEWARE! Make sure all your concerns, discussions, etc are on "INCOMING RECORDED CALLS" they are never available on incoming calls AFTER they set up the appointment for service... and you pay in advance; they call you a liar, they have no ethics, no integrity. Josh made an error (performed work I said NO to) and his manager Rick said I had no proof because... "it was an outgoing call (not recorded) so I couldn't prove it"...there's much more - over $6000.00 to this dealership on my classic old Ford and I'm already $2000.00 in to repairing/replacing faulty parts that I probably didn't need but trusted their recommendations. so much more, can't get my time or money back but just PLEASE GO ELSEWHERE FOR SERVICE!! In good conscience I have to put this out there..Shane, General Manager, NO RESPONSE TO MY EMAILS OR VOICEMAIL.. Ford Customer Service escalated my complaint to guess who? The service manager Rick that called me a liar on multiple occassions.

Ty Vandergriff was instrumental in helping me purchase my car. The service department has been awesome. All have been very helpful and informing me of services needed.

Very good experience. Good take care to the customer. Very nice people. I will recommend my friends to go there.

Extremely helpful and friendly. Went out of their way to make you comfortable about purchasing a vehicle.

Mason Cochran (sales) was friendly and easy to work with. I appreciated his attention to details and answering questions even some that I asked more than once, just to be sure I understood. Thank you, Mason.