Quick in and out for a oil change. Nice clean lobby with friendly people there.

Have been doing business with Bay Ford for many years, since about 1990. PO Ford has been good to work with

The service department is exceptional. .Check my separate review for the sales department .If you buy a Ford ,a good service department is important .My previous Ford spent most of its life driving through Western Washington in search of a service department that would do warranty work .Finally got the last recall done at Port Orchard Ford. Sold that Ford then ordered a Maverick from Port Orchard Ford to show my appreciation for their service department.

I've had good experiences with both sales and service departments since 2020. I would definitely recommend Port Orchard Ford to others.

Went in for an oil change & tire rotation. There was a lug nut problem that Ariane explained fully and worked hard to find the parts needed and to set up another appointment quickly to take care of the matter. Ariane is always very friendly and extremely helpful. We have been happy with Bruce Titus Port Orchard Ford from purchasing a new vehicle to have multiple vehicles serviced.

I like this Hometown Ford Dealer- They are great on customer service and always there to help you with your repairs on the truck.

Salesperson was professional and courteous. Keanu took the extra time to answer all out questions, and is extremely knowledgeable about the truck we wanted.

Had a recall bit of work to be done. The dealership called and said their new mobile service would come to me and finish the repairs. Crew showed up on time, we’re professional and friendly, worked swiftly and got the job done with a full inspection of my vehicle! Great work!

Once again Brenda has made our experience painless and pleasurable. Our company will continue to do business with Ford because of their outstanding staff and their can do attitude. Brenda is an outstanding addition to the team!!

It has always been great and I will always come back and tell everyone to go to Port Orchard Ford cause they are the best. Thank you.

They made buying our truck super fast and easy. We have bought 6 vehicles from Port Orchard Ford. Thank you Ty,Patrick and Val for all that you did for us. Your the best.

I would highly recommend going to them when buying a car. They went above and beyond helping me when I purchased my car. Great with people and are not the kind of salesmen that push you into doing something your not ready to do. Thank you Ty ! Mona

Let me start by saying I am a customer who will return again and again to a business when I get top notch customer service and I will definitely be back to see Brenda and her team at Port Orchard Ford. I picked up my brand new Mustang Mach-E GT Performance from my car guy at the dealership in Sumner (This is purchase #12 from Clay - He is amazing!). On my way home it was super cold outside and I wasn't able to get the heat to work. After calling Clay he recommending bringing it in to the dealership. I live in Port Orchard and the next morning I took my Mach-E to Bruce Titus Port Orchard Ford. The service manager Brenda took the time to listen to what I was describing was wrong with the car. She had her tech make time to look over it even though they were pretty booked up. I didn't mind waiting since they made me feel so welcome. After a couple hours they were pretty sure it needed a part that was sadly on back order. Although it took some time since they had to order additional parts and of course wait to hear from Ford on what to try next, the level of customer service and communication I received was AMAZING. Brenda personally followed up every few days to keep me updated knowing that all I really wanted was to drive my brand new car and keep warm. The car ended up needing a couple different parts but it was fixed and fixed right the first time. If I could leave Brenda and her team more than 5 stars I would!!

Ty was amazing to work with. It was a very pleasant experience. We couldn’t have asked for a better treatment. We highly recommend them to everyone.

The service department is awesome. The staff is polite and professional and answered any questions I had. The service was performed in a timely manner and my Bronco Sport was returned clean inside and out!

Ty was amazing got us a new car within 24hours and was easy to talk to and also has toys for the kiddos so it makes buying a car so much easier! Definitely recommend!

Ty was amazing, got me a car wishing 24 hours and had amazing customer service, even had toys for my son to play with ! 10/10 recommend !

We just purchased our 2020 Blazer last week and Kyler was fantastic! He was friendly, honest and great to work with. We viewed the car on Saturday then test drove it on Monday; we were out the door 2 and a half hours later with our new to us Blazer. Thanks Kyler and Val!! Love our car and your help with everything. Joan and Dave

My service rep Brenda, did a great job keeping me up to date on the progress of my repair and expediting it. Kudos to Brenda and the whole service department.

Tony and the whole crew where absolutely awesome to work with! Great experience!!! Great price also!

Ty was so professional and easy to work with! The whole sales team was amazing! We not only got the vehicle of our hopes, we left having made new friends!! This was the best car experience we’ve ever experienced!

Being greeted when I got out of my car by Gerardo instantly put me at ease!! Friendly, knowledgeable and pressure-free when you're a woman alone is a great thing. I highly recommend Gerardo and Val the finance guy for making my car purchase relatively pain-free!! Worth the drive from Seattle!!! Johnna L

I have taken my car here before for a service appointment. I was skeptical with having a different service advisor from before, but they are all very friendly and knowledgeable. Josh Rutschman was my service advisor that day and he's proven to be very helpful during my service appointment. He provided an in-depth look at what my car needed as far as service/maintenance. He caught on some maintenance services that were overlooked by the previous dealership that I went to and got everything all up to date that day. Highly recommend and very reliable. 10 out of 10 would do business with him again. And with this dealership in general! Thanks Josh!

Our service writer Josh was very attentive & helpful. He was able to get us our vehicle in and out promptly! We greatly appreciate the awesome service & will be back!

Kyler helped put us in a vehicle we we looking for with zero pressure. Best car purchase we've ever experienced.