First experience here i made an appointment two weeks out for a recall on airbag. The morning i arrive, loaded two babies up, husband took day off work, i walk in to be told they dont have the part n will order it today. Noone told me for two weeks then wasted our time. Not even calling the morning of. But waited till we arrived with both vehicles. Hopefully i dont get into an accident with the airbag that can release shards before new appointment date. Part should have been ordered and or i should have been notified sooner. Basic tasks couldnt be handled properly by anyone there. Also couldnt spell my first and last name correctly after asking them to correct it. Then when we got home an hour later someone else called to tell me they dont have the part and that theyre calling so we dont make the trip out for no reason.. 2 hours after our appointment that we showed up for.. so noone seems to know what theyre doing. Port orchard circus. Not cool.

As always, I received excellent, prompt service. Very friendly helpful and pleasant experience. I have always recommended Port Orchard Ford to all my friends.

Service staff very good and helpful. Technician completed services quickly and competently. Will return for my next service.

Competitive pricing for service on my 2019 F250 superduty diesel and love the shuttle service!

Quick to get me to apply at 10am , but went completely ghost after me asking for updates, its almost 5 and no ones reached out.

Awesome experience as always, I was kept up to date and informed of each step.

Service was great and affordable. My appointment was prompt and professional. I was treated with respect and honesty. I do recommend their services to my family and friends.

From the people taking the phone calls, to the Service desk associates (Ariene) to the service technicians, to the Courtesy driver that gave me a lift both ways, EVERYONE was helpful, courteous & kind. Thank you. Keep up the great work!

Ordered a new build king ranch F150. The build process was made easy. Once the vehicle arrived the final closing of the sale and delivery took about an hour. I decided to buy the 84 month bumper to bumper warranty. During the completion of the paper work they were able to find a $2,000 rebate. In addition to the deal oil changes for life. Was pleased with the deal. It was made easy.

Well, they diagnosed it, ordered the part repaired it in a very timely manner. Actually, early brought me home, pick me up. Truck had been washed. What more could you ask for everybody?I dealt with is very courteous.Professional.The good place to do business, I would recommend it\nAnd mrs.Adam's, fun to work with.\nThank you

Jacob did a great job handling our service! Found an issue and scheduled us for next availability.

Alex did a fantastic job and was a great sales representative for Bruce Titus Ford in Port Orchard. Personal and professional every step of the way.

They are always prompt and courteous. We got everything completed on time and they even went the extra mile to ensure it all works. Great staff to deal with.

Very bright customer service representative! She understood my concerns quickly and to my satisfaction. I also appreciate the detailed billing sheet.

Honest and genuine. Salesman was helpful and genuine in all aspects of our business. There was some miscommunication that prevents me from giving a 5 star rating.